Job Opening: CRM Executive.
Swastiks Masala, a trusted name in the food processing industry for over 40 years, is looking for talented and driven BCom, BBM, and BBA graduates to join our team as CRM Executives. If you are passionate about client relationship management and skilled in Microsoft Excel and other office tools, this is the perfect opportunity to kickstart your career in a dynamic organization.
About Swastiks Masala
Established in 1973 by the visionary A.C. Venkatachalapathy, Swastiks Masala has become synonymous with the authentic flavors of India. With a rich history spanning over four decades, we have grown into South India’s favorite brand for spicy masalas and delicious products.
Our journey is built on a foundation of:
- Good Manufacturing Practices ensuring the highest product quality.
- Innovation and tradition, blending together to meet modern culinary needs.
- Competitive pricing and customer satisfaction.
Swastiks Masala stands as one of the leading food processing industries, delivering excellence in every product.
🎯 Role Overview
- Position: CRM Executive
- Education: BCom, BBM, BBA
- Location: Jayanagar, Bangalore
- Experience: Freshers or candidates from reputed institutions are welcome.
- Salary: ₹2.5 Lakhs to ₹3.5 Lakhs CTC Per Annum
Candidates must have proficiency in Microsoft Excel, MS Office, and PowerPoint, with strong knowledge of advanced Excel tools such as VLOOKUP, HLOOKUP, Pivot Tables, and Pivot Charts.
💼 Key Responsibilities
As a CRM Executive, you will play a pivotal role in managing client relationships and supporting business operations:
- Maintain and update customer databases accurately.
- Analyze client data using advanced Excel functions like VLOOKUP and Pivot Tables.
- Create insightful reports and presentations using MS Excel and PowerPoint.
- Handle customer inquiries, ensuring a positive and efficient resolution process.
- Support the sales and marketing teams with CRM tools and strategies.
- Conduct customer satisfaction surveys and analyze feedback for improvements.
- Ensure compliance with data protection policies.
- Collaborate with internal teams to improve client onboarding and engagement.
📋 Requirements
Educational Qualification
- Graduate in BCom, BBM, or BBA from a reputed institution.
Skills and Competencies
- Proficiency in MS Office Suite: Excel, PowerPoint, and Word.
- Advanced Excel skills: VLOOKUP, HLOOKUP, Pivot Tables, and Pivot Charts.
- Strong communication and interpersonal skills.
- Analytical thinking and problem-solving abilities.
- Attention to detail and organizational skills.
- Ability to multitask and meet deadlines efficiently.
Experience
- Open to freshers and candidates with relevant academic backgrounds.
💰 Compensation & Benefits
- Salary: ₹2.5 Lakhs to ₹3.5 Lakhs CTC per annum.
- Additional Benefits:
- Opportunity to work with a legacy brand in the food processing industry.
- Hands-on experience with advanced Excel tools.
- Career growth in a client-focused role.
- Training programs to enhance technical and interpersonal skills.
- Supportive work environment fostering professional development.
🌟 Work Culture at Swastiks Masala
Swastiks Masala is known for its inclusive and dynamic workplace:
- Customer-Centric Approach: We prioritize customer satisfaction in every process.
- Innovation and Tradition: Combining traditional values with modern practices.
- Growth-Oriented: Encouraging skill development and career advancement.
- Team Collaboration: Fostering a supportive and collaborative environment.
- Commitment to Quality: Upholding high standards in every aspect of our work.
🎓 Growth Opportunities
Working as a CRM Executive at Swastiks Masala offers:
- Exposure to advanced tools like MS Excel and data management.
- Development of analytical and customer relationship management skills.
- Career progression to senior roles in CRM or operations.
- Learning opportunities through training programs and mentorship.
- The chance to work with an established and respected organization in the food processing industry.
📝 Application Process
- Prepare Your Resume: Highlight your educational background, technical skills, and any relevant experience.
- Excel Test: Candidates must successfully complete an Excel test to qualify.
- Submit Your Application: Email your CV to ravikumar.hr@swastiks.net.
- Shortlisting: Shortlisted candidates will be notified via email or phone.
- Interview: Attend an in-person or virtual interview to discuss your skills and aspirations.
📱 Contact Information
- Email: ravikumar.hr@swastiks.net
- Location: Jayanagar, Bangalore
About Swastiks Masala’s Expertise
Swastiks Masala specializes in:
- Authentic Indian Masalas: Delivering the finest spices and flavors to kitchens worldwide.
- Food Processing Innovation: Combining tradition with advanced technology.
- Customer Satisfaction: Providing quality products at competitive prices.
Join us in our mission to continue being South India’s favorite masala brand!